Privacy Policy

1. Introduction

MYOLABS ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit myolabpeptide.com or contact us through our website. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Name and email address — submitted via our contact form
Subject and message content — when you send an enquiry
Business or institution name — if provided voluntarily
IP address and browser data — collected automatically via standard web server logs and analytics tools
Cookie data — to support website functionality and basic analytics

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries, including product, documentation, and wholesale requests
Process and fulfil orders when purchasing functionality is active
Send relevant communications related to your enquiry or order
Improve our website and user experience
Comply with applicable legal obligations

We do not use your information for unsolicited marketing without your consent.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website or fulfilling orders (e.g. payment processors, logistics providers), who are bound by confidentiality obligations
Where required by law or in response to a valid legal request
To protect the rights, property, or safety of MyoLabs or others

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, this may affect certain website functionality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Contact form submissions are generally retained for up to 24 months unless otherwise required.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

The right to access personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us here.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website following any changes constitutes acceptance of the updated policy.